Support for yourself or for someone you love.

Every separation journey is different. StraightForward offers flexible support so you can choose the level of guidance that feels right for you — whether you need help organising documents, preparing for legal conversations, or navigating complex situations with banks or agencies. We provide practical, confidential support to help you move forward with clarity and confidence.

Getting started

1) Free 15-Minute Call

A short, confidential conversation to:

• Understand your situation

• Explore what support you might need

• See whether StraightForward is the right fit

• Talk through your next steps

There’s no pressure to commit — it’s simply a chance to connect.

Book a call: connect@straightforward.support

2) Pay-As-You-Go Support

Flexible support when you need it — ideal for clients who want help with specific questions or short-term tasks.

This may include:

• Preparing a timeline or summary of events

• Organising documents for lawyers or mediation

• Understanding legal or financial processes in plain language

• Communicating clearly with lawyers, banks, agencies, or employers

• Guidance on next steps and priorities

• Support through complaint processes

Billed hourly — full details provided before confirming work.

No ongoing commitment required.

Get in touch: connect@straightforward.support

3) Support Packages

If you need ongoing guidance throughout your separation or dispute, a structured support package may help you feel more secure and prepared.

Packages provide:

• A set number of support hours

• Priority scheduling

• Help staying organised, grounded, and informed

• Confidence knowing you have support when you need it

Packages can be purchased by:

• You directly, or

• A family member or friend who would like to support you

This can be especially helpful when someone close wants to offer practical assistance.

Please contact us to discuss package options.

Email: connect@straightforward.support

4) Accessing StraightForward Through Legal Aid

StraightForward is a private, client-funded service. However, if you have a Legal Aid lawyer, there may be times when your solicitor can request that some of your organisational or preparation work is done through StraightForward as part of your Legal Aid matter. This is decided on a case-by-case basis by your lawyer and must meet Legal Aid requirements, but when available, it can help reduce costs and make the legal process feel less overwhelming.

How StraightForward Works With You

You can connect with Straightforward in the way that feels most comfortable and safe for you:
• By phone
• By video call (Zoom / Teams)
• In person, at a mutually agreed public space such as a café, library, or community room.

We currently do not host clients at a private office or attend home addresses.

In-person meetings are relaxed, informal, and centered around your needs — and we buy the coffee.

There is no travel fee for in-person meetings within approximately 4 km of Tūranga (Central Library) in Christchurch. Meetings outside this area may incur travel costs, which will always be discussed and agreed in advance.

Based in Christchurch, New Zealand
Supporting clients locally & nationwide