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New System for LRC Overdue Notices

Jane Boniface —

Please help your child manage any overdue items they may have by ensuring they act promptly on any LRC Overdue Notices they receive.

The standard loan period for books is 3 weeks. We don't charge fines for overdue items, but we do want students to return their overdue books so other students can borrow them! Alternatively, if a student has an overdue book that they are still reading,  they can renew their loan and keep the book for a further 3 weeks. 

LRC Overdue Notices have recently been automated, so they are now generated automatically by the Library Management System.  The 1st Overdue Notice is sent just to the student, while the 2nd and 3rd Overdue Notices are copied to a parent/caregiver as well.

The LRC Overdue Notice sequence is as follows:

 1st Overdue Notice - sent when the item is 2 weeks overdue,  to the student's Heaton email address. This is a "friendly reminder" and asks the student to either renew their loan or return the item.

 2nd Overdue Notice - sent when the item is 4 weeks overdue,  to the student and copied to one parent/caregiver. Asks the student to return the item as soon as possible or to let Mrs Boniface know if the item is lost or there is some other reason why it cannot be returned.

3rd Overdue Notice - sent when the item is 6 weeks overdue,  to the student and copied to one parent/caregiver. As no action has been taken, despite the 2 previous emails, the item is assumed to be lost.  Notice is given that the student's account will be charged for the replacement cost unless the student (or parent) contacts Mrs Boniface with an explanation, or the book is returned by the next day.

It would be really appreciated if when you receive a copy of an Overdue Notice sent to your child,  that you ensure your child takes appropriate action, i.e. renew the loan, return the item, or contact Mrs Boniface.  When students ignore their 3 Overdue Notices, while their book sits for 6 weeks in their desk or at home, this creates unnecessary extra work for teachers, our Executive Officer, and me.  Most importantly it also means that other students are missing out on having access to the overdue item! Many thanks for your help with this.