Significant Changes to the Bus Services
For all those who catch buses to and from school, please read the following notice from Auckland Transport:
Kia Ora,
From Sunday 30 September 2018, Auckland Transport will implement a new bus network on the North Shore, and in Warkworth and on the Kowhai Coast. We’re also making changes to Hibiscus Coast bus timetables.
What people need to know
North Shore
- Almost everything about the North Shore bus network will change from Sunday 30 September
- There will be new bus routes, new route numbers and new timetables. There will be new bus stops, while some existing bus stops will close. Buses will look different
- The New Network will be simple and easy to understand
- There will be more buses coming more often
- There will be better connections between services, making it easier to get to more places by bus
Warkworth and the Kowhai Coast
- These areas will have a brand new bus network from Sunday 30 September
- Two new local services will replace the Kowhai Connection. The 996 will connect Algies Bay, Snells Beach and Warkworth. The 997 will connect Point Wells, Omaha, Matakana and Warkworth
- A third new service will provide a connection between Warkworth and Hibiscus Coast Station in Silverdale – the 995
- Services will run seven days a week
- The new bus network will not serve Whangateau, due to the small number of passengers travelling to and from here on the existing Kowhai Connection
Hibiscus Coast
- There will be significant changes to bus timetables from Sunday 30 September
- The 981 (Waiwera, Orewa, Hibiscus Coast Station) and the 982 (Gulf Harbour, Manly, The Plaza, Hibiscus Coast Station) will run more frequently at peak times
- The Northern Express will get a new route number – the NX1 – and will run more frequently at peak times
- The 991x and 992x City Centre expresses will no longer operate. Removing these services enables us to run more frequent local services, making the bus a better option for more people
- We’re also making minor changes to the timetables for the 983, 984, 985, 986, 987 and 988 services
In all three areas, existing customers may need to transfer to complete some of their usual journeys. Existing customers are encouraged to re-plan their usual journeys before 30 September, 2018.
How to plan a journey
Do it online
People can use our online Journey Planner to plan a journey using the New Network. The Journey Planner is the quickest and most accurate way to plan a journey.
- Visit www.AT.govt.nz/JourneyPlanner
- Enter journey details
- Enter a date of travel from 30 September, 2018.
Paper timetable
New bus timetables are available:
- Download from www.AT.govt.nz/Timetables
- Collect from an Auckland Transport Customer Service Centre (including Albany Station, Constellation Station, Smales Farm Station and Britomart)
- Order by calling 09 366 6400 or 0800 103 080
- Order by emailing Timetables@AT.govt.nz Make sure you tell us which area or suburb you need the timetable for, and how many copies you need
Translated resources
Auckland Transport has prepared the following resources to help explain the new bus network on the North Shore.
- Brochure explaining the changes in Simplified Chinese: www.AT.govt.nz/media/1977848/north-shore-brochure-simplified-chinese.pdf
- Brochure explaining the changes in Korean: www.AT.govt.nz/media/1977849/north-shore-brochure-korean.pdf
- Video explaining the changes in Mandarin: https://youtu.be/Lkjj2fjEfmk
- Video explaining the changes in Cantonese: https://youtu.be/WNrf71o51Lw
- Video explaining the changes in Korean: https://youtu.be/ysG5W8WqPiI
Find out more
We appreciate that whenever bus services are changed, some existing passengers may be disadvantaged. If you have any questions or require further information, please visit our website www.AT.govt.nz/newnetworknorth, phone (09) 366 6400 or 0800 103 080, or come to one of our information events.
Auckland Transport