MGC Vision for Learning by Marlborough Girls' College

What if I have any concerns?

What can I do if I am unhappy or dissatisfied with any aspect of my education?

If you have concerns about any aspects of your education, you should immediately speak to the International Dean. If the problem is not resolved at this stage the student should discuss the concern with the International Director and/or the Principal.

International Students who are not satisfied with the service that they receive from Marlborough Girls’ College can contact the independent dispute resolution scheme established by the New Zealand Government – iStudent Complaints. Information is available at their website iStudent.

What if I am not happy in my homestay?

Our Homestay Coordinator will be in touch with you to get to know you a little bit better before you arrive, that way she can find a local host family that matches you. Most of the time this works out really well, however, we do not always get this right. Your happiness and welfare are important to us, so if you are not happy in your homestay please let us know and we will work through this with you.