1. WHAT : IMPORTANT: COVID-19 Update – (as at 3 April, 2020)

· New Zealand is currently at Alert Level 4 – Eliminate.

Translated resources and helpful websites:

· New Zealand Police videos have been developed. YouTube page shares videos with information about COVID-19 alert level 4 in Mandarin, Niuean, Fijian Hindi, Fijian, Cook Islands Māori, Tongan, Korean, Samoan, te reo Māori, Kiribati, Punjabi, and Hindi, here

· New Zealand Red Cross has translated the Ministry of Health’s Easy Read Resources about COVID-19 in 11 different languages, here

· New Zealand Government launches WhatsApp channel to share COVID-19 updates, copy this link covid19.govt.nz/whatsapp.

· Auckland Emergency Management website, here

· Auckland Council to assist food distribution programme, here

· NauMai NZ website to international students about COVID-19, here

· Mental Health Foundation (MHF) has launched their All Right? campaign: Getting Through Together - Whāia E Tātou Te Pae Tawhiti, here

· Ministry of Health’s website to find all updated health information about COVID-19, here

· New Zealand Government’s Unite Against COVID-19, here, and subscribe to the e-newsletter, which provides a daily update on COVID-19 news, resources and frequently asked questions, here

How do I get an interpreter when I call Healthline?:

· Healthline will provide an interpreter if you need language support.

Follow this process:

a. Feeling unwell? Call Healthline 0800 358 5453

b. Immediately say your language you need, for example ‘Korean’ and WAIT (it could take up to 5-10mins), DO NOT HANG UP!

c. The Healthline staff have been briefed not to carry on talking in English to you if you have said the language you need first. You will be connected to an interpreter.

d. You can tell the interpreter your health concerns as part of a three-way conversation with the Healthline staff.

2. WHAT : Asian Family Services - free, professional and confidential psychological support to Asian communities.

Asian Family Services is a not for profit organisation whose qualified counsellors provide free, professional and confidential support for people who speak Cantonese, Mandarin, Korean, Vietnamese, Japanese, Thai and Hindi languages. If you wish to speak to a counsellor or if you are feeling distressed or anxious due to COVID-19 please call the Asian Helpline on

0800 862 342. The helpline is available from Monday to Friday 9am─8pm.

Note, this helpline telephone service is for psychological i.e counselling support and is different to the dedicated 0800 COVID-19 number for health-related concerns shared above.

Details: For more information, visit here or call Asian Helpline 0800 862 342.

3. WHAT : Children’s Community Dental Service changes due to COVID-19 response.

Children’s Community Dental Service (Auckland Regional Dental Service (ARDS)) has announced that only essential dental care will be provided during the current stage of this pandemic. There are six ARDS essential dental care clinic location operating across the region for this purpose. All non-essential appointments have been postponed.

Details: For more information, see here

4. WHAT : Flu tracker.

The Government encourages all New Zealanders to join FluTracker to help monitor flu and COVID-19 symptoms throughout NZ

Details: For more information, see here

Please Stay at home, break the chain, save lives. As always look after yourselves, look after your loved ones and look after your community.