by Distance Learning

Technologies: Getting help!

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In this section you’ll find resources and the names of some people who will help you as you start developing your course material and/or setting up or refining course administrative procedures.

For an overview of the University-supported technologies available for teaching and research, visit ITS's Teaching & Research Services page. 

If in doubt about anything and not sure who to contact, call

AskOtago - your first stop for help with IT
DDI: +64 3 479 7000, 0800 80 80 98
Dunedin: 7000
askotago.it@otago.ac.nz
http://ask.otago.ac.nz

People to Contact

ITS (Information Technology Services)

Assistanceis available for a range of web-based services, can be found here . In addition, the answers you need may be found at these addresses:

The eLearning Consultants' contact details can be found here. Look at the list under "Support Group".

For assistance withconferencing from many different platforms, including laptops, desktops, mobile devices, and telephones, as well as access to dedicated videoconference facilities in Auckland, Wellington, Christchurch, or Dunedin; including assistance with the University’s web conferencing through Zoom:

Contact the eConferencing Team Leader:

Jeff Ormandy
Tel 64  (0)3 479 5167
Email jeffrey.ormandy@otago.ac.nz

HEDC (Higher Education Development Centre)

If you want to talk with someone about where to start, contact Associate Professor Ben Daniel. Ben is the main point of contact for enquiries relating to assistance with developing and exploring the educational use of online resources, including pedagogical advice about the use of web based conferencing technology in your teaching.

Contact the Coordinator, Educational Technology (and Head of Department), HEDC:

Associate Professor Ben Daniel
Tel 64 (0)3 479 5362
Email ben.daniel@otago.ac.nz