0800What’sUp (0800 942 87 87) is a confidential free nationwide telephone and online help line for New Zealand children between the ages of 5-18 years old.

What’s Up has been there for New Zealand children for over 16 years, and during that time we have talked with thousands of children about what it is that concerns them. We have listened to their stories, their worries, and even their jokes. Children do not have to give us their names, or any other details they choose not to disclose.

The average age of our callers is 13 years old, and young people may ring and talk to us about anything they like. No problem is too large or too small for our trained Counsellors and Supervisors, who come from a variety of backgrounds and experience. All of our counsellors are paid professionals who practice Child Centered Practice and Empowerment. We do not tell our callers/online chatters what to do, but instead provide support, allowing them to explore what is best for them and the possible consequences of their choices.

0800What’sUp is open until 11:00pm every day, including public holidays. Our hours are Monday to Friday 12 noon - 11pm, and 3pm - 11pm on Saturdays and Sundays. We also offer online chat, which is available from 5-10pm each day.