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Board Communication | Concerns & Complaints
 
Photo by Emma Norrish

Concerns & Complaints Process

Emma Norrish | Presiding Board Member —

Our main goal at Redwood School is to create the best learning environment for all our tamariki.

We encourage open communication and prefer that you come to us to talk through any concerns rather than discussing them in the community.

The flow chart below shows our process for handling concerns and complaints. 

Concerns & Complaints Flowchart — Image by: Emma Norrish

Our policy provides staff members, parents/caregivers/whānau and the wider school community with clear procedures for raising concerns and making complaints. The full policy can be found on our SchoolDocs site. Please follow this link for more information on how access our policies via School Docs.

Ngā mihi 

Emma Norrish | Presiding Board Member