Following a presentation on Social Media Tips and Tricks on 25 February, Sadie Daugherty, Rotary International’s Social Media Community Management Specialist has some advice for those clubs having issues with Facebook (Meta) shutting down their pages.

Article by PDG Sarita McLean, Rotary Public Image Coordinator

The team in Evanston is continuing to discuss this internally with various departments and hope to have a resolution soon. They have a couple of recommendations in the interim:

1. Fill out and submit the attached document to Facebook to reinstate the page. Please fill in the highlighted portions and save as a PDF. You can submit this by going to the Facebook Help Page, clicking the drop-down in the top right corner, “Help & Support,” “Report a Problem,” “Something went wrong,” and then filling out the prompted form. We suggest using “Pages” as the area in the form. Then, include details of what happened as well as the document.
2. You could also attempt to contact a real person through Meta Pro Team. Click the “get help” button under “Meta Support.” Fill out the form, select the Rotary-affiliated FB page, and submit as much information and documentation as possible.

Please refer to the attached word document.