Please read message below:
Welcome back to Term 1 2020! We hope you have had a restful and safe holiday. Thank you for your on-going support of Lunchonline.
At the beginning of every year your children will usually change classrooms - please update your child's details by clicking "members" and changing their classroom name and school (otherwise your lunches will end up in the wrong location).
Creating an Account
Please go to lunchonline.co.nz and create your own user. From there you will be up and running.
If you have finished using Lunchonline and you want to close your account, simply click "close account" and follow the instructions to receive your refund (less a $5 admin fee). If you have less than $5 left in your account you won't receive a refund. You can donate your remaining credit straight back to your school.
Normal procedure when there is a problem with lunches is that the child would go to the office as soon as they notice a problem. If the food item is not located we ask the office staff to ring the lunch provider. They will either refund the family or deliver any missed or incorrect lunches to the school immediately. This way the problem can be fixed right there and then.
We appreciate your help in ensuring all children are aware of this process, as we don’t normally provide refunds without the lunch being checked by one of the School staff.
Term dates for Lunchonline deliveries 2020
Just a reminder for us through the year not to order during holidays dates.
Term 1 - Monday 10th February – Thursday 9th April
Term 2 - Tuesday 28th April – Friday 3rd July
Term 3 - Monday 20th July – Friday 25th September
Term 4 - Monday 12th October – Friday 18th December
We strive to provide exceptional customer service and we are always looking for feedback and ways to improve. We understand there are many different lunch providing services about these days and our mission is to be the best. Thanks for your continuing support, we love supplying healthy and delicious lunches to kiwi kids and making life easier for all.