Raising Concerns and Complaints.
At Taumata School fostering a safe, inclusive, and positive learning environment is our priority. Understanding the complexities of human nature, we recognise the importance of addressing concerns in a timely and responsive way. .
We foster open communication and encourage our school community and members of the public to contact us promptly when issues involving the school arise. We advise people with concerns or complaints to raise these with the school in the first instance, rather than sharing concerns with other people or online.
Most concerns can be resolved informally through discussions with the people involved and we ask that if it is in regards to your child's learning - you contact the learning coach directly. If informal discussion doesn't resolve the issue then we have a concerns and complaints process flowchart.