Hero photograph
 
Photo by Upper Harbour Primary School

Hero | Communication with School

Upper Harbour Primary School —

Welcome to Hero!

At UHPS, we use a reporting and communication tool called Hero. We are excited to share this ‘real-time’ reporting and communication tool with you to further enhance your child’s learning journey.

Our aim has been to bring together the various platforms used to support learning and communicate with parents.

Hero provides parents with the ability to access: 

  • Notices
  • Newsletters
  • Report an absence
  • View upcoming events
  • Permission Slips for Trips and Sports events


How will I receive information?

Parents will receive ONE form of notification when a community post or student learning post is published.

If you log into the Hero mobile app you will receive an in-app notification. If you log into Hero via a web browser you will receive an email notification.

If you have logged in on a phone and a tablet, you will get in-app notifications to both devices. If you log out of one device (e.g. your phone) you will continue to receive in-app notifications on the other device (e.g. your tablet). If you log out of both mobile devices you will receive an email notification.

If a parent has logged into the Hero mobile app previously but is currently logged out on all of their devices they will receive an email notification.