Dear parents and whānau,

Our school selected LINC-ED as our New Zealand Ministry of Education approved learner management and reporting system. LINC-ED shares our school’s vision to put children’s learning at the centre of all that we do.

We are excited that LINC-ED has released a major upgrade to their product, including a name change. LINC-ED’s flagship online sharing, reporting and billing platform is now known as ‘Hero’. This is timely, as seamless online communication between school and home has never been more important.

The benefits to using Hero for you:

The Hero app is available to be downloaded from the app store. No need for email

• School notices and communication will be accessed via community feed – push notifications will alert you to when there is a new message (if you choose to turn this on).

• Hero is designed to reduce the number of places that parents need to check for information about school.

• Parents have exactly the same login details and all accounts transfer from LINC-ED. Even if you visit the school’s old LINC-ED site you will be redirected to Hero.

• Parents and caregivers can log in to their Hero app (even if they have children at multiple schools) and see all their learning stories; assessments; progress data; school notices; pay their school account online … all through one app.

Privacy and security is top priority

Your security is our top priority and LINC-ED engages one of New Zealand’s leading independent IT security companies to carry out an annual security audit, including penetration testing. Hero has just been through its second security audit and locked in excellent results.

What do you need to do?

Our school will send you a notice via LINC-ED’s community notices on the day that we will be migrated to Hero.

The following day you will be able to access the Hero app. We will notify you via a Hero Community Notice when you can login.

Please click on this link for instructions about how to download the and to log in and login – Follow the steps. Your email address and password have not changed.

If you are having trouble logging in, please contact: office@westrolleston.school.nz

NOTE: To have an active parent account, you need a unique email address eg) mum and dad need their own emails for this purpose, rather than a shared email address. Please let us know if you need this to be updated.

Also, if you are a teacher using any school email address to receive communications as a parent, please provide our school with a personal email address so that we can update this for you. This will enable us to create you a Hero parent account.

Many thanks!

Ngā mihi nui,

Ben Galletly

Deputy Principal