Merrin Hero Parent Portal

To set your password and log into Hero for the first time:

1. Download the Hero by LINC-ED app from the app store

Note: use the keywords Hero LINC-ED when searching for the app

Alternatively, open your browser and enter: go.linc-ed.com

2. Click NEW USER

3. Enter the email address you have provided the school and click REQUEST PASSWORD LINK

If your email address is not accepted, please contact your school.

4. You will receive a message confirming a password email has been sent

5. Open your email inbox and click on the Hero Password Reset email

If you do not receive a Hero Password Reset email, check your spam folder.

6. Open the email and click RESET MY PASSWORD

7. Enter a secure password (8 or more characters), verify this password then click SET PASSWORD

8. You will receive a confirmation message. Click SIGN IN

9. Enter your email address and your newly set password. If you are using a public device or do not want your password auto-saved, tick This is a public device

10. Click SIGN IN

ONCE YOU HAVE SIGNED IN:

1. You will see Community notices sent by your child's school. If the text is long, you may need to click read more to view the whole message.

2. From here you can Like a post.

3. If your school has enabled the function, you can post a Comment back to the post author.

4. To view additional information, click Menu. Here you will see the Hero School or Schools your child/ren attend.

5. Below the name of the school, you can select the learning profile for each of your children.

6. If your child's school has enabled the feature, you can view financial contributions requested by the school. Payments can be made via the Hero app. Please note there is an additional cost with this feature.

To edit your user profile:

1. Click on the kaleidoscope image at the top right-hand side of your screen

2. Select EDIT PROFILE

3. Here you can change your password

4. You can also add or change a profile image

To log out:

1. Click on the kaleidoscope or profile image at the top right-hand side of your screen

2. Click LOG OUT

Kind regards
Merrin School Administrative Staff